Data Protection

e777 Game Privacy Policy — Your Data, Your Rights

At e777 Game, your personal information is handled with care. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and protected, and what rights you have as a player based in Pakistan.

Last Updated: January 2026

This Privacy Policy applies to all users of the e777 Game platform, including the website at e777game.pro, the Android APK application and the iOS Progressive Web App. By registering an account, you confirm that you have read and understood how your personal data is handled.

01 Who We Are

e777 Game is an online gaming and sports betting platform operated specifically for players in Pakistan. The platform is accessible via the website e777game.pro and through dedicated mobile applications for Android and iOS. References to "e777 Game", "we", "us" or "our" throughout this policy refer to the operator of the e777 Game platform.

We are the data controller responsible for the personal information you provide when you register, deposit, play or otherwise interact with the platform. This means we determine the purposes and methods for which your data is processed, and we are responsible for ensuring that processing is carried out lawfully and in accordance with this Privacy Policy.

If you have any questions about this policy or about how your data is handled, you can contact our support team directly. Contact details are provided in Section 12 of this document.

02 Data We Collect

We collect two broad categories of information: data that you provide to us directly, and data that is generated automatically by your use of the platform.

Information you provide directly:

  • Full name and date of birth (provided during account registration)
  • Mobile phone number and email address
  • CNIC (Computerised National Identity Card) number and copies, when requested for identity verification
  • Payment account details such as your JazzCash or Easypaisa account number, Raast ID or bank account information
  • Any information you submit when contacting customer support
  • Responsible gaming preferences such as deposit limits or self-exclusion requests

Information collected automatically:

  • IP address and approximate geographic location derived from it
  • Device type, operating system version and browser or app version
  • Session data including login times, session duration and pages or games visited
  • Betting and gameplay history including wagers placed, games played and outcomes
  • Cookie and similar tracking data as described in Section 5
  • Transaction records including deposit and withdrawal amounts, times and payment methods used

Why this matters: We only collect data that is genuinely needed to operate your account, process your payments, keep the platform secure and comply with our obligations. We do not collect data for the sake of it, and we do not sell your personal information to unrelated third parties.

03 How We Use Your Data

The table below summarises the primary purposes for which we process your personal data and the legal basis we rely on for each purpose.

Purpose Data Used Legal Basis
Account creation and management Name, phone, email, DOB Contract performance
Processing deposits and withdrawals Payment account details, transaction data Contract performance
Identity verification (KYC) CNIC, name, DOB, photo ID Legal obligation / fraud prevention
Fraud detection and prevention IP address, device data, transaction history Legitimate interest
Customer support Account info, support correspondence Contract performance
Responsible gaming monitoring Gameplay history, deposit data, session data Legitimate interest / player safety
Platform improvement and analytics Session data, device data, usage patterns Legitimate interest
Promotional communications (if opted in) Email, phone number Consent

We do not use your personal data for automated decision-making that produces significant legal effects on you without human review. Where automated systems are used to flag accounts for review — for example in fraud detection — a member of our team will assess the situation before any account action is taken.

04 Payment Data

All financial transactions on the e777 Game platform are denominated in Pakistani Rupees (PKR). We support JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards and other mobile wallets. When you make a deposit or request a withdrawal, the relevant payment details you provide are processed securely.

We do not store full card numbers, CVV codes or full bank account credentials on our servers. Payment processing is handled through dedicated payment gateway providers who operate under their own security standards. We retain only the minimum payment reference data needed to match transactions to your account, handle disputes and comply with record-keeping requirements.

  • JazzCash and Easypaisa account numbers are stored only as truncated references
  • Raast IDs and bank account numbers are used for withdrawal processing and retained as transaction references
  • Full card details are never stored on e777 Game servers
  • All payment data in transit is encrypted using TLS

Important: e777 Game will never ask you to share your full card number, CVV, bank PIN, JazzCash MPIN or Easypaisa MPIN via chat, email or phone. If anyone contacts you claiming to be from e777 Game and asking for these details, do not respond and contact support immediately.

05 Cookies & Tracking

The e777 Game website uses cookies and similar technologies to keep the platform working properly, remember your preferences and understand how players use the site so we can keep improving it. Below is a summary of the cookie types we use.

Cookie Type Purpose Can Be Disabled?
Essential Keep your session active, maintain login state and enable core platform functions No — required for the platform to work
Functional Remember your language, game preferences and responsible gaming settings Yes, via cookie settings
Analytics Understand which pages and games are most popular so we can improve the platform Yes, via cookie settings
Security Detect suspicious login attempts, bot activity and potential fraud No — required for account security

We do not use third-party advertising cookies or sell cookie data to marketing networks. Analytics data collected through cookies is used internally to improve the platform experience for Pakistan players and is not shared with unrelated commercial partners.

You can manage non-essential cookie preferences through your browser settings. Note that disabling functional cookies may affect your experience — for example, your game preferences may not be saved between sessions.

06 Who We Share Data With

We do not sell your personal data to third parties. However, to operate the platform and provide you with the services you expect, we do share certain data with trusted service providers and where required by law. All third parties with whom we share data are required to handle it securely and use it only for the specific purpose for which it was shared.

  • Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum data needed to process your deposits and withdrawals
  • Identity verification providers: Where CNIC or document verification is required, your submitted documents may be processed by a third-party KYC verification service operating under strict data handling agreements
  • Fraud prevention services: Device fingerprinting and IP analysis tools help us detect fraudulent account activity and protect all players on the platform
  • Customer support tools: Our support ticketing and live chat systems may process your account details and the content of your support queries
  • Legal and regulatory authorities: We will disclose personal data to law enforcement or other relevant authorities when required to do so by applicable law, court order or to protect the safety of players or the public

We do not share your personal data with sports teams, media organisations, advertisers or any other commercial entity outside the categories listed above. Your gameplay history and account data will never be sold to a data broker or marketing platform.

07 Data Storage & Security

We take the security of your personal information seriously. The e777 Game platform employs a range of technical and organisational measures designed to protect your data against unauthorised access, disclosure, alteration or destruction.

  • All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher
  • Account passwords are stored using strong one-way hashing — we cannot see your password in plain text
  • Access to personal data within our systems is restricted on a need-to-know basis and access logs are maintained
  • Our servers are protected by firewalls, intrusion detection systems and regular security patching
  • Payment data handling follows PCI-DSS aligned practices through our payment partners
  • Regular internal security reviews and vulnerability assessments are conducted on the platform

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players as promptly as reasonably possible and take immediate steps to contain and investigate the incident.

You also have a role to play in keeping your account secure. Use a strong, unique password for your e777 Game account, enable any available account security features and never share your login credentials with anyone else.

08 How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a period afterwards as required by our operational, legal and fraud prevention obligations. The specific retention periods for different categories of data are outlined below.

Data Category Retention Period
Account registration data (name, phone, email) Duration of account + 5 years after closure
Transaction and payment records 7 years from the date of transaction
Identity verification documents (CNIC copies) Duration of account + 5 years after closure
Gameplay and betting history Duration of account + 3 years after closure
Customer support correspondence 3 years from date of last interaction
Security and fraud logs 2 years from the date of the relevant event
Analytics and session data 13 months on a rolling basis

After the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you have requested self-exclusion, certain data relating to your exclusion is retained for the duration of the exclusion period to ensure it can be enforced.

09 Your Rights

As a player on the e777 Game platform, you have a number of rights in relation to your personal data. These rights can be exercised by contacting our support team. We will respond to all valid requests within a reasonable timeframe and at no charge for a standard request.

Right to Access

You can request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format.

Right to Correction

If any information we hold about you is inaccurate or out of date, you can ask us to correct it. Some corrections can be made directly in account settings.

Right to Deletion

You can request deletion of your personal data in certain circumstances. Note that we may be required to retain some data for legal or fraud prevention purposes.

Right to Restrict Processing

In certain situations you can ask us to pause the processing of your data while a dispute or review is ongoing.

Right to Portability

You can request your data in a portable, machine-readable format where technically feasible, so you can take it elsewhere if you choose.

Right to Object

Where we process your data based on legitimate interest, you can object to that processing. You can also opt out of promotional communications at any time.

To exercise any of these rights, contact our support team via live chat or email as described in Section 12. We may need to verify your identity before processing a data request to ensure we do not disclose your information to the wrong person.

10 Children's Privacy

The e777 Game platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account has been registered by a person under 18, that account will be closed immediately, all personal data associated with it will be deleted as soon as reasonably possible, and any deposits will be returned to the original payment source.

If you are a parent or guardian and you believe your child has registered on the platform, please contact our support team immediately. We will investigate and act on the matter without delay.

18+ Platform: This platform contains gambling content and is not suitable for or intended for anyone under 18. If you are concerned about a young person's access to gambling content, we recommend using parental control tools available through your device settings or mobile operator.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or to respond to legal and regulatory developments. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes are significant, we will notify active account holders via the phone number or email address on their account.

We encourage you to review this Privacy Policy periodically. Your continued use of the e777 Game platform following the publication of any updated version constitutes your acknowledgement of the changes. If you disagree with any material change to this policy, you should stop using the platform and contact support to request account closure.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please get in touch with the e777 Game support team. We are available around the clock and aim to respond to all data-related queries within 48 hours.

  • Live Chat: Available 24/7 from within your account dashboard or the e777 Game app
  • Email: [email protected] (displayed in the footer of this page)
  • For data deletion or access requests: Contact support and include "Data Request" in your message subject so we can route it to the right team

For concerns related to responsible gaming tools such as self-exclusion or deposit limits, these can also be managed directly in your account settings without needing to contact support. Full details are available on the Responsible Gaming page.

Our Commitments

How e777 Game Protects Your Privacy

Six things we do every day to keep your data safe and your account secure

End-to-End Encryption

Every piece of data that travels between your device and our servers is protected with TLS encryption. Your account details, payment information and gameplay data are always transmitted securely.

No Card Data Stored

We never store your full card numbers or banking PINs on our servers. Payment processing is handled through secure, dedicated gateways — your financial credentials stay with your payment provider.

Strict KYC Controls

Identity verification protects you and every other player on the platform. CNIC verification helps us prevent fraud, stop underage access and ensure your withdrawals always reach the right person.

We Never Sell Your Data

Your personal information is never sold to marketing companies, data brokers or unrelated commercial partners. Data is shared only with the trusted service providers needed to run the platform.

You Control Your Data

Access, correct or delete your personal information at any time by contacting support. Opt out of promotional messages whenever you like — no questions asked and no waiting period required.

Clear Retention Limits

We do not keep your data forever. Each category of data has a defined maximum retention period. Once it expires, your information is securely deleted or anonymised — no lingering records.

Play with Confidence

Your Data Is Safe — Join e777 Game Today

Register a free account and enjoy slots, live casino, PSL cricket betting and more — all in PKR, with fast JazzCash and Easypaisa payouts, and your privacy protected every step of the way.

18+ only. By registering you agree to our Terms and Conditions and this Privacy Policy. Please play responsibly.